I was told last week by both the dealership and BMWUSA.com about the upcoming voice-activation software upgrade. This was the response from BMWUSA on 3/21 (which was similar to what the dealership told me):
"Thank you for contacting BMW North America, LLC in regards to voice activation for your 5 Series. We are currently working to develop the software to use the voice activation in your vehicle. The best suggestion I have for you is to keep in contact with your local BMW center's service department for the latest updates.
Thank you for choosing BMW. If you have any further questions, please respond to this e-mail or contact the Customer Relations Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time."
Sincerely,
Amanda Cordell
Customer Relations and Services
Representative
My dealership is totally clueless about every issue I have asked them regarding my new 545i. This is a different dealership than I have used over the last 18 years. I love this car but I am becoming extremely frustrated about getting my questions answered. Is there someone out there who has a new E60 with the voice-activation operational?
Thanks