CarPlay Issues – Frequent Disconnects in 2022 Z4 sDrive20i (Even After Full Software Update)

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Hi everyone,

I’m having ongoing issues with Apple CarPlay in my 2022 BMW Z4 sDrive20i (G29) – using the original factory multimedia system.

Here’s what I’m dealing with:

  • Frequent, random disconnections with CarPlay – both wireless and wired (USB).
  • Music playback drops suddenly, then comes back a few seconds later.
  • During phone calls, the other person hears me fine, but I can’t hear them – audio just disappears on my side.
  • Similar issues happen with Android Auto, although slightly less frequently.

I’ve already had a full software update performed at an official BMW service center, under warranty – but unfortunately, the issue still persists.

At this point, I suspect the problem might be related to the head unit itself.

Also, I noticed some Z4s show Waze in the digital instrument cluster – mine doesn’t, and I wonder if that’s tied to the same software/head unit version.

Is anyone else experiencing the same issues? Has anyone replaced the head unit or found a permanent fix?

Thanks in advance for any insights!
 


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